The following responsibilities are representative of the position. Additional duties may be assigned as needed.

• Meet with patients in hospital emergency departments who have recently experienced an overdose, are in withdrawal, or are seeking assistance for substance use-related concerns.
• Provide peer support, encouragement, and recovery-focused guidance by drawing upon personal recovery experience and CPRS training.
• Connect individuals with appropriate treatment programs, recovery support services, and community resources based on their needs, goals, and readiness for treatment.
• Increase access to treatment and recovery services for individuals presenting to emergency departments with substance use disorders.
• Develop and maintain positive working relationships with hospital staff, leadership teams, and other healthcare providers, including clinics and local health departments.
• Foster and expand community partnerships that support recovery initiatives, including collaboration with faith-based organizations and Project Lifeline partners.
• Collaborate with community organizations to enhance the availability of evidence-based recovery support programs, including Alcoholics Anonymous (AA), Narcotics Anonymous (NA), and other recovery resources.
• Participate in all required trainings, staff meetings, and organizational events.
• Submit accurate and timely program data through the State of Tennessee reporting platform.
• Maintain compliance with HIPAA regulations, confidentiality requirements, and organizational policies and procedures.

ADDITIONAL RESPONSIBILITIES WHEN NOT RESPONDING TO HOSPITALS

• Conduct pre-admission screenings to determine appropriateness for treatment services and complete all required screening documentation.
• Complete intake assessments, consent forms, releases of information, and admission-related documentation while coordinating with referral sources.
• Assist with recovery support groups and maintain accurate clinical documentation, including assessments, treatment plans, ASAMs, progress notes, and admission records.
• Provide crisis intervention and support to clients experiencing behavioral health or substance use-related challenges.
• Maintain knowledge of and compliance with all applicable state and federal confidentiality regulations.
• Adhere to the Tennessee Counselor Code of Ethics and Buffalo Valley policies, procedures, and standards of professional conduct.

QUALIFICATIONS

• Certified Peer Recovery Specialist (CPRS) credential required, or the ability to immediately begin training and obtain CPRS certification within two months of employment.
• Minimum of two years of continuous sobriety and active participation in a 12-Step recovery program, if applicable.
• Ability to effectively communicate with diverse populations and respond to inquiries with professionalism, tact, and sound judgment.
• Strong verbal, written, and presentation skills, including the ability to facilitate groups and maintain accurate records.
• Ability to build positive working relationships with community partners, healthcare providers, clients, and staff while representing Buffalo Valley in a professional manner.
• Must attend all required training sessions and organizational meetings.
• Successful completion of a background check and drug screening.
• Strong computer proficiency, including the ability to type at least 30 words per minute.
• Excellent organizational skills and attention to detail, particularly in maintaining documentation and required paperwork.
• Current CPR and First Aid certifications required.
• Valid Tennessee Driver's License with an "F" endorsement required. The endorsement may be obtained after hire.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required.
• Minimum of one year of related experience and/or training, or an equivalent combination of education and experience.
• Bachelor's degree, LADAC credential, or Alcohol and Drug (A&D) Certification preferred but not required.
• Candidates in recovery must have maintained continuous recovery from substance use for a minimum of two years.

Ideal Candidate

The ideal Recovery Navigator is passionate about helping others achieve recovery, possesses strong interpersonal and advocacy skills, and is committed to serving as a positive role model. Successful candidates are self-motivated, compassionate, highly organized, and capable of building meaningful connections with individuals, healthcare providers, and community partners to support successful treatment engagement and long-term recovery outcomes.